Frequently asked questions
Sizing details
Best Sizing Method
DM me on Lacqrd Instagram to order a sizing kit for the most accurate fit!
Not ordering a sizing kit? No worries! Sets are available in three lengths and preset sizes:
- XS: 14mm, 10mm, 11mm, 10mm, 8mm
- S: 15mm, 11mm, 12mm, 11mm, 8mm
- M: 16mm, 12mm, 13mm, 12mm, 9mm (most common)
- L: 17mm, 13mm, 14mm, 13mm, 10mm
You can reference sizing photos in nail listings!
If you’re between sizes, choose the larger size and gently file the sides for the best fit.
Manual measurements may vary. If you’re unsure of your size, I strongly recommend a sizing kit. Fit issues caused by manual measurement error are not eligible for a refund.
Custom orders
All custom orders are done through Instagram DMs!
- DM me your nail inspo (inspo can be found here)
- Confirm nail shape, length, and size
- Once we agree on price, timing, & design, I will send you a custom order link
A sizing kit is strongly recommended for custom orders. If you purchase a sizing kit and then place a custom order, the cost of the sizing kit will be refunded once sizing is confirmed.
Production for custom orders begins only after payment is received and typically ship within 3-5 business days of payment received.
Shipping timing
Sets typically ship within 3-5 business days of purchase (includes custom orders).
Return policy
Custom orders are made specifically for you and are final sale. Ready-to-ship sets are also final sale for hygiene reasons.